Privacy Policy

This Privacy Policy sets out how your information is collected, used, and protected when you visit https://jodieannenhomeopath.co.uk (“the Website”).

1. Information We Collect

We may collect and process the following information:

• Personal information you provide – such as your name, email address, telephone number, and any other details submitted via contact forms or email.
• Health-related information – any information you voluntarily provide concerning your health or wellbeing.
• Website usage data – including pages visited, time spent on the site, and general location data, collected via cookies and Google Analytics.

2. How We Use Your Information

We may use your information to:

• Respond to enquiries or service requests
• Provide homeopathic consultations or related services
• Improve the performance and user experience of our website
• Comply with legal or regulatory obligations

3. Google Analytics

We use Google Analytics to understand how visitors use our site. This involves the collection of anonymised data, such as:

• Pages visited and time spent on each page
• Your general geographic location (country or region)
• Device type and browser used

This information helps us improve our website and services. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

4. Cookies

This website uses cookies to:

• Enable core site functionality
• Analyse website traffic and usage

When you visit the site, you will be prompted to accept or decline non-essential cookies. You can also manage your preferences through your browser settings.

5. Sharing Your Information

We do not sell or rent your personal data. We may share your data only with:

• Trusted service providers (such as web hosting or email platforms), where necessary for delivering our services
• Regulatory or legal authorities, where we are required to do so by law

6. Your Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request erasure of your data (in certain circumstances)
• Object to or restrict certain types of processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy, and in accordance with our legal and professional obligations.

8. Security

We take reasonable measures to protect your information from unauthorised access, alteration, or misuse.

9. External Links

This website may contain links to other websites. We are not responsible for the privacy practices of external sites.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Email: jodieannenhomeopath@yahoo.com